Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Risk Oversight & Monitoring Provides objective oversight of risks through effective challenge using defined methodologies and subject matter expertise. Provides leadership, consultation, and support for risk management. Fosters business unit relationships and implements training to promote engagement in risk management programs, including compliance with all risk policies

Support & Service Performs data entry, processing, and risk analysis to place customer coverage. Supports sales team by maintaining accurate customer account information. Answers inquiries, resolves issues, and conducts other activities as related. Collaboration Works directly with carriers and clients in completion of daily servicing activities. Liaises with carrier poli

Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co develop multi year roadmaps for the technology areas across the organization Develop annual team operating budget and maintain contracts that support your areas of responsibility Strategic planning,

Account Servicing Responds to service requests and proactively identified service needs. Manages new and existing insurance customer activities including policy check in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis at an advanced level. Ensures accuracy and compliance with all rules and regulations.

Overview Be part of the Modeling and Analytics team that oversees the management, design, and execution of First Citizens' Model Development, CECL Reserve, Credit Risk stress testing process, economic scenario design, and other analytics tasks. Responsible for supporting the development and management of credit risk models for the consumer, business and commercial banking

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

Operational Support Performs various operational tasks by responding to inquiries, identifying solutions to improve efficiency and implementing solutions. Serves as initial point of contact for support of assigned operational processes, systems and tools, coordinating communication and requests between relevant stakeholders. Involves data entry. May assist with special pr

Team Leadership Mentors and trains team members. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Assists in the communication of performance results and expected behaviors for success. Project Management Leads specialized technical projects to include development of time estimates, determining scope, and addressing potential impacts. Bu

Sales Accomplishes mortgage loan production goals by initiating sales calls, conducting presentations, participating in networking activities, and other sales techniques. Utilizes referral sources to create sales opportunities, solidifying relationships with bank partners and enhancing the referral process for all involved parties. Loan Processing Interviews applicants to

Service & Support Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business

Identifying Requirements Works with internal stakeholders to help define requirements and communicates them using specifications, reports, project plans, or other forms of documentation. As the primary interface between the Business and Technology you will be required to analyze and validate published Business Requirements to be converted to system requirements allowing d

Legal Support Provides support to HR Governance management and associates in order to minimize legal risks and losses. Consults with both internal and external counsel on the resolution of legal matters. Business Support Performs a range of tasks and consulting with HR. Effectively consults and communicates instructions on the handling of specific transactions or other se

Maintain a thorough understanding of current CRA regulations, guidelines, and reporting requirements to ensure accurate and timely compliance. Serve as the primary point of contact for all communications with regulatory agencies and internal stakeholders related to CRA compliance. Collaborate with internal teams, including legal, compliance, audit, risk management, and co